FAQs

Ordering & Payment

1. How do I place an order?

   • To place an order, simply browse our website, select the desired items, and proceed to the checkout page. Follow the prompts to enter your shipping and payment details to complete the purchase.

2. What payment methods do you accept?

   • We accept major credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

3. Can I modify or cancel my order after it has been placed?

   • Once an order has been confirmed, we are unable to make modifications or cancellations. Please review your order carefully before finalizing the purchase.

Shipping & Delivery

4. What are your shipping options and delivery times?

   • We offer standard, expedited, and next-day shipping options for domestic orders. International shipping options and delivery times vary by destination. Please refer to our Shipping & Delivery Information for more details.

5. Do you ship internationally?

   • Yes, we ship to select international destinations. Shipping rates and delivery times vary by location. Please proceed to checkout to view the shipping costs for your specific destination.

6. How can I track my order?

   • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order through our website or the carrier's tracking system.

Returns & Exchanges

7. What is your return policy?

   • We offer a hassle-free return policy. If you are not satisfied with your purchase, you may return the item(s) within 30 days for a refund or exchange. Please refer to our Returns & Exchanges Policy for detailed instructions.

8. How do I initiate a return or exchange?

   • To initiate a return or exchange, please contact our customer service team for assistance. They will guide you through the process and provide you with a return authorization and shipping instructions.